Sales skills (or any other soft skill such as managing, collaborating or presenting) are not taught by telling people all sorts of interesting information. A couple of practices or roleplays aren’t enough either. Although interesting, my experience tells me they rarely make the difference. A sales training will only be effective when it is focused on the 1 to 3 most urgent subskills. So it’s about focussing on behavioral change and learning new behavior.
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In 2009 I saw the movie Up in the Air. George Clooney travels the country to fire people whose managers are afraid to do so themselves. But his job changes dramatically when his company introduces the webcam as a viable option to tell ‘bad news’. Now imagine you’re asked to train Clooney for his new job: telling bad news over the internet (online.) How would you go about it?
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Recording a new message for your voicemail automatically triggers a process of reflection, self-improvement and refinement. The tension of making your message public and the possibility to try it over and over again, is a powerful combination that can also be used in online training.
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TrainTool offers training companies and L&D providers the tools for e-training. We focus on and write about increasing the effectiveness, fun and efficiency of soft skills training through online training tools.
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Winnaar Innovatieve e-Learning Award: Traintool
‐ E-Learning.nl
Pitchcursus thuis vanuit de luie stoel, 3 vragen aan Marijn de Geus
‐ Het Financieele Dagblad (print)
TrainTool genomineerd voor Innovatieve E-Learning Award
‐ E-Learning.nl
Interview Marijn de Geus
‐ De Utrechtse Internet Courant
Utrechtse start-ups beloond om probleemoplossing
‐ Het Financieele Dagblad
Henkjan Smits reikt awards uit aan ondernemers
‐ Stadsblad
TrainTool wint Startup Awards 2012
‐ Utrecht Science Park
