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If there's one thing we've learned from helping hundreds of organisations in developing their soft skills, it is that motivation has a huge impact on the effectiveness of training. A motivated participant will learn more and therefore become more successful and happier in their job. Based on personal experience, scientific insights and real world anecdotes among others, we'd like to present you some tips to achieve this!
I finished it in one sitting. Each time a block of text is followed by a case, which is great. It gives a good overview and offers a clear summary!